1. Cancellation and Return Eligibility:
2. Tickets purchased via www.hbcyprus.com can be refunded only if the event is cancelled by the organizer.

If the event is postponed due to any decree of the Government of Cyprus, the amount will be used for this event held on another date.

2. Cancellation and Return Period:
If the event is cancelled by the organizer, customers may request a cancellation for the registration and apply for a full refund.

3. Cancellation and Return Fees:
A processing fee charged by the payment platform will be deducted from the ticket refund for cancellations or returns.

4. How to Request a Cancellation or Return:
Customers must contact our customer support team via hb@vkcyprus.com to initiate a cancellation or return request.
Please provide your order number (if any), event details.

6. Refund Processing Time:
Refunds will be processed within 15 business days from the date of cancellation approval.


7. Changes to this Policy:
By purchasing tickets through www.hbcyprus.com , you agree to abide by this cancellation and return policy. We are committed to ensuring a smooth and convenient experience for our customers and will always strive to assist you to the best of our ability.

If you have any questions or require assistance with ticket cancellations or returns, please do not hesitate to contact our customer support team via hb@vkcyprus.com

Last Updated: 2024